Products
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How do you add value to your contacts
CourseIn the recent economic downturn, many businesses and organisations lean more on their advisers for guidance on how best to cope with the current business situation.
£25
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Developing client relationships
CourseOften the key to our business growth lies in our existing client portfolio. Many surveys quote that the energy, time and financial cost of winning business from existing clients is significantly greater than winning new clients.
Free
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Key client management ‘best practice’
CourseSatisfied key clients are at the heart of many a professional services firm’s success. Satisfaction isn’t, however, something that can be left to chance. It needs to be carefully managed.
£25
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Maintaining contact in between deals and pieces of work
CourseThis module highlights ways in which you can maintain appropriate and relevant contact with a client and give you tips on how to develop a structured approach to keep you and your firm in their mind.
£25
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Client management tips
CourseInvesting time in managing the client relationship often means the difference between retaining or losing the client. It is far easier winning more work from existing clients that it is to generate revenues from new ones.
£25
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Managing the long distance relationship
CourseTo build client loyalty we have to work hard to manage each client relationship. Although face-to-face contact may be more difficult, there are several other activities professionals can use to communicate successfully.
£25